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Microsoft Copilot Studio Explained: What is it and How it Works
Microsoft Copilot Studio, a powerful platform for building custom AI assistants, is revolutionizing the way companies interact with their customers and streamline...
Predictive Analytics: “Does Governing mean Anticipating?”
OPINION. Anticipating, predicting, figuring out what the future has in store..., predictive analytics has always fascinated us human beings. By Alain Conrard,...
Customer Relationship: Emotion, Full Throttle
Thanks to, or because of technology, the world is in acceleration mode. A time where everything is more fast-paced, and where things...
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From document chaos to document intelligence: Why SaaS data tools like AI File Genie matter more than ever
In a world overflowing with information, structured data is power and unstructured data is a cost.
Across any industry,...
Work 3.0: When Artificial Intelligence empowers—not replaces—human talent
For years, Artificial Intelligence (AI) has been viewed with a certain duality in the workplace: a promising tool, yes, but also a...
Why AI Adoption isn’t optional anymore, and what that means for all of us
At Prodware, we're not just embracing AI because it's trendy. We're doing it because it's essential for our teams, our clients, and...
Myths and Realities of Generative AI
Integrating generative Artificial Intelligence has become essential across almost every business function. Its ability to produce creative, personalized, and innovative content helps...
Generative AI in Sales: How to make every customer feel like a VIP
By Javier Fernandez Martin, Customer Engagement Director at Prodware
At this point, the impact that generative artificial intelligence will...