A New Take on Innovation: Taking a responsible approach

Everybody has got something to say about Innovation. It is a topic that sparks much debate and rightly so because innovation is everybody’s...

What’s New in Microsoft Dynamics 365 Sales

This month, some of you were waiting for the Apple Keynote… for my part I was waiting for the Dynamics 365:...

Collaborating More Efficiently with your ERP

At first glance, an ERP solution automatically rhymes with “authentic collaboration tool.” But when taking a closer look, it just so happens...

Experience: from expertise to emotions

The culture of innovation relies, in large part, on the positive appreciation of disruption and distortion.   With the fourth...

Digital Transformation…and now what?

The starting pistol has been fired and the race is on…circling back to my previous post where I was happily, and rightly so, explaining...

Imagining new frontiers

Like in all crises, the one we are going through compels us to reconsider many things. But the magnitude of this one,...

Customer Relationship: Emotion, Full Throttle

Thanks to, or because of technology, the world is in acceleration mode. A time where everything is more fast-paced, and where things...

What is the ITSM Maturity Curve and how does it help...

For IT Service companies looking for a technology platform to help them manage the service they provide to customers, like any change...

LOW CODE, POWER STEERING YOUR BUSINESS FORWARD

Often enough, low-code is thought of as a kind of "low-cost" software code. And yet, it is a software development approach that...

CX is Your Best Bet in this all VUCA World

VUCA short for Volatility, Uncertainty, Complexity and Ambiguity. In other words, it is total disruption mayhem out there - the world of...