Innovation and business solutions

In such an ultra-competitive sport as Formula 1 racing, every win matters. Much prestige is on offer (not to mention financial rewards)...

This month, some of you were waiting for the Apple Keynote… for my part I was waiting for the Dynamics 365:...

Consumer insight is an evolving theme within innovation and customer experience; it has become an essential part of ensuring organizations capture, understand...

Affinity is the glue that binds membership together, whether it’s a shared interest or a common goal. From this start point, organizations...

Prodware, the leading digital transformation partner for businesses, presents Cemantica, a CX-ready startup providing a unique Customer Experience solution. Cemantica's CX platform...

OPINION. Talking about « reindustrializing » and « relocating » is often akin to wishful thinking and is fantasy-like i.e. like going back to a previous status quo. Is it even possible? And if so, is it something we really...

As with every Spring, in April, Microsoft introduced a new major release of Business Central: aka Business Central 2022 wave 1 (or...

The year that has just ended has deeply changed our purchasing behaviors. This could be the opportunity for brands to rethink Customer...

In this article of my IT Service Management maturity series, I will focus on Stage 2 – the IT Service Desk, which...

In their recent study, according to Gartner, 74% of manufacturers that believe smart manufacturing will increase competitiveness are redesigning their manufacturing organizations....