Let’s stay together | Renewal best practices in membership organizations

In our recent articles on best practice in Membership management, we’ve looked at how to better engage, communicate and add value to...

Dimension improvements in Microsoft Dynamics 365 Business Central

Following on from my recent article that focused on Manufacturing feature improvements in Business Central, there are two interesting improvements in Wave...

Strengthen member affinity through deeper understanding | How 360 insight helps...

Affinity is the glue that binds membership together, whether it’s a shared interest or a common goal. From this start point, organizations...

4 ways to improve member engagement in your service provision

Customer service for member organizations is not just about sending renewal notices but about ensuring members remain engaged, aware and happy with...

Membership marketing and engagement best practices | The why, the what,...

As with all customers, members of organizations and associations expect personalized content that is relevant to them, at the right time.The first...

No need to be a genius to innovate

This digital-ready world has opened up avenues in the different ways we tackle our jobs everyday and in the number of choices and decisions we...

Manufacturing focus – What’s new in Microsoft Dynamics 365 Business Central...

Recently, we welcomed the Wave 1 for 2021 of Business Central (version 18). In it, I spotted some interesting improvements in the...

A New Take on Innovation: Taking a responsible approach

Everybody has got something to say about Innovation. It is a topic that sparks much debate and rightly so because innovation is everybody’s...

How to Prevent Cyber crimes?

Awareness about cybercrime within organizations is still somewhat recent. Today, it is one of the fastest growing forms of crime worldwide. Cybercrime has become more professional, especially...

Growing your member community in a changing world

It’s safe to say that organizations that are built on people – communities – are at the heart of any impact of...