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Revisiting the Project Golden Triangle
Project Managers are eager to nail the Golden Triangle challenge when it comes to the success of their project. The standard quality...
What’s New in Microsoft Dynamics 365 Commerce
As you know, working with the Microsoft Dynamics 365 Commerce platform ensures your retail business benefits from continuous improvements with release waves, twice a...
Digital Transformation…and now what?
The starting pistol has been fired and the race is on…circling back to my previous post where I was happily, and rightly so, explaining...
Reaching new understandings | Can you hear the voice of the customer?
“How did we do today?” …Then what?
The rate of digital innovation is surfacing new ways to gain...
Living the Change | Continuous transformation in the experience economy
We are living in non-linear times. In the past we had enough time to learn and analyze events, in order to initiate...
Must Read
How to enhance CRM implementation with a Customer Experience (CX) approach
How is Customer Experience management different to CRM?
Customer Relationship Management is a known practice that...
Ecology & Innovation: the Present is already the Past
At first glance, you’d think that Innovation and Ecology are worlds apart: one is an industry while the other relates to nature....
Cybersecurity – a Company’s Immune System
An immune system protects one’s body from outside invaders. In a way we can consider that a company is a “body.” Having been...
Data shake-up call: wake up and smell the “value”
The emergence of a new generation of data management and analytics tools enables organizations to uncover, predict and measure the impact of...
“Corporate Culture,”…did you say culture?
"Today's fast-paced digitally driven environment, the unprecedented context of these past two years, and the challenges facing companies when it comes to...