Modules and Features in Dynamics 365 Business Central
Microsoft Dynamics 365 Business Central stands as a powerful all-in-one business management solution designed specifically for small to medium-sized enterprises. As the evolution of what was formerly known as Microsoft Dynamics NAV, Business Central represents Microsoft’s latest Enterprise Resource Planning (ERP) offering that brings together your entire business operation in one unified platform.
Microsoft Dynamics 365 Business Central connects your financials, sales, service, and operations in one easy-to-use platform. Seamlessly integrated with familiar Microsoft tools like Word, Outlook, and Excel, it lets your team work smarter within the apps they already use.
By automating workflows and connecting data across departments, Business Central eliminates silos and delivers real-time insights powered by Microsoft’s intelligent analytics. The result is a unified, data-driven business environment that boosts collaboration and performance.
As a secure, cloud-based solution, Business Central gives you anytime, anywhere access to your data—on any device. Its flexible, scalable design grows with your business while enhancing security and compliance.
Businesses using Business Central report an average 265% ROI in three years and recover their investment within six months, reducing manual work by 15.6% through automation.
Quick to deploy and simple to customise, Business Central empowers you to make faster, smarter decisions, improve efficiency, and drive profitable growth.
Modules
Business Central offers a comprehensive set of modules that work together to form a complete business management solution. Each module addresses specific operational areas, allowing you to implement only what your business needs.
Financial management
The financial management module serves as the backbone of Business Central, enabling you to manage accounting, sales invoices, and budgeting. You can apply incoming payments directly to related customer invoices and automatically reconcile accounts. Moreover, the system provides recommendations on when to pay vendors to maximise discounts and avoid penalties. With tagging capabilities for entries, you’ll enjoy quicker categorisation and analysis of financial data.
Supply chain management
This module handles your inventory across multiple locations such as distribution centres, warehouses, and retail outlets. It allows you to track inventory as it moves between locations and account for the value of goods in transit. Purchase order management features help you manage purchases, blanket orders, and streamline procurement processes.
Sales & Marketing
The sales and marketing capabilities enable you to maintain detailed contact information, organise campaigns, and track sales opportunities through different stages. Indeed, you can negotiate special pricing agreements with customers, prioritise leads based on revenue potential, and manage the entire sales process from opportunity to invoice.
Manufacturing
For businesses that produce goods, this module streamlines production with features like supply planning, demand forecasting, and capacity planning. You can manage work centres and machine centres at different levels, while finite loading ensures workloads remain manageable. The system supports both basic assembly and complex manufacturing requirements.
Reporting, Analytics, BI
Business Central provides real-time insights through built-in Power BI integration, allowing you to chart performance on customisable dashboards. Excel integration makes financial analysis straightforward, while built-in Cortana Intelligence helps predict cash flow accurately.
Warehouse management
The warehouse capabilities help manage items at bin level with optimised picking and putting away processes. This module connects workflows, automates tasks, and provides visibility into inventory performance and profitability.
Project Management
This module helps you manage projects from beginning to end, tracking resources, timelines and budgets for both internal and client initiatives.
Service Management
Service management features help you register after-sales issues, maintain service contracts, and manage service items. You can record service levels, response times, and track the history of each contract. The system also supports dispatching by managing service personnel information according to availability and skills.
Explore the Key Modules of Microsoft Dynamics 365 Business Central
Each Dynamics 365 Business Central module is built to streamline operations, boost efficiency, and drive smarter decisions. Here’s what makes them stand out:
Financial Management
Go beyond basic accounting with automated payment reconciliation, smart vendor payment suggestions, and tagging for faster financial analysis. Stay on top of budgets with powerful tracking and control tools.
Supply Chain Management
Manage inventory seamlessly across multiple locations. Track in-transit stock, automate bin-level operations, and optimise picking and warehouse workflows to reduce manual effort.
Sales & Marketing
Organise campaigns by segment, track opportunities through custom sales stages, and accelerate payments by sending invoices with PayPal links—right from Outlook.
Manufacturing
Handle both simple and complex production with supply planning, demand forecasting, and capacity management. Finite loading ensures work centres operate at optimal efficiency.
Reporting & Analytics
Gain real-time insights through Power BI dashboards and Excel integration. Build custom KPIs and analyse general ledger data for data-driven decisions.
Project Management
Create detailed job costings, monitor resource usage, and maintain strict budget control to ensure every project stays on track and profitable.
Service Management
Track after-sales issues, manage service contracts, and optimise dispatching by matching personnel skills, availability, and inventory for superior customer service.
Together, these D365 Business Central modules deliver a complete, integrated business management solution tailored to your organisation’s needs.
