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CRM AI: Revolutionize Your Customer Approach with AI
In a world where technological innovation constantly redefines the standards of customer interaction, the integration of artificial intelligence (AI) into customer relationship...
Building and Deploying Custom Plugins for Microsoft 365 with Copilot Studio
Microsoft Copilot Studio is a versatile platform that allows developers to build custom AI assistants and plugins tailored to their specific needs....
Managing AI Lifecycle with Copilot Studio: From Development to Deployment
Artificial intelligence is no longer just a buzzword—it's a game-changer for businesses of all sizes. If you're looking to harness the power...
Microsoft Copilot Studio Explained: What is it and How it Works
Microsoft Copilot Studio, a powerful platform for building custom AI assistants, is revolutionizing the way companies interact with their customers and streamline...
Predictive Analytics: “Does Governing mean Anticipating?”
OPINION. Anticipating, predicting, figuring out what the future has in store..., predictive analytics has always fascinated us human beings. By Alain Conrard,...
Customer Relationship: Emotion, Full Throttle
Thanks to, or because of technology, the world is in acceleration mode. A time where everything is more fast-paced, and where things...
Must Read
Cutting Through the Paperwork: How One Public Agency Automated Document Validation with AI
The Challenge
In public service, documentation is mission-critical. Accuracy, compliance, and timeliness are essential, yet manual processes often slow...
Fueling efficiency: How one fuel retailer automated invoices with AI
The Challenge
In high-volume industries like fuel retail, operations and finance move fast, and paperwork often struggles to keep...
How one Pharma Company Transformed Legal Workflows with AI and Automation
The Challenge
In the pharmaceutical industry, speed and accuracy are non-negotiable. Companies operate across complex value chains, covering...
From document chaos to document intelligence: Why SaaS data tools like AI File Genie matter more than ever
In a world overflowing with information, structured data is power and unstructured data is a cost.
Across any industry,...
Work 3.0: When Artificial Intelligence empowers—not replaces—human talent
For years, Artificial Intelligence (AI) has been viewed with a certain duality in the workplace: a promising tool, yes, but also a...