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AI in CRM: Key Features for Business Growth in 2024
AI in CRM is not just a trend; it's revolutionizing the way businesses interact with their customers, enhancing the personalization of customer...
CRM AI: Revolutionize Your Customer Approach with AI
In a world where technological innovation constantly redefines the standards of customer interaction, the integration of artificial intelligence (AI) into customer relationship...
Building and Deploying Custom Plugins for Microsoft 365 with Copilot Studio
Microsoft Copilot Studio is a versatile platform that allows developers to build custom AI assistants and plugins tailored to their specific needs....
Managing AI Lifecycle with Copilot Studio: From Development to Deployment
Artificial intelligence is no longer just a buzzword—it's a game-changer for businesses of all sizes. If you're looking to harness the power...
Microsoft Copilot Studio Explained: What is it and How it Works
Microsoft Copilot Studio, a powerful platform for building custom AI assistants, is revolutionizing the way companies interact with their customers and streamline...
Predictive Analytics: “Does Governing mean Anticipating?”
OPINION. Anticipating, predicting, figuring out what the future has in store..., predictive analytics has always fascinated us human beings. By Alain Conrard,...
Customer Relationship: Emotion, Full Throttle
Thanks to, or because of technology, the world is in acceleration mode. A time where everything is more fast-paced, and where things...
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Discover the Latest Microsoft Fabric Innovations Unveiled at FabCon Europe
In today’s world, data is the engine driving innovation. Microsoft Fabric is emerging as the ultimate platform for managing, analyzing, and governing...
Copilot vs AI Agents: From Automation to Strategic Thinking
Prodware and Microsoft are taking digital transformation to the next level with the arrival of AI Agents. Available within the Microsoft 365...
AI Agents: When Analysis and Research Become Strategic Allies
Artificial Intelligence is entering a new era – one driven by autonomous agents capable of reasoning, analyzing, and building actionable strategies. At...
4 Practical Scenarios to Unlock the Power of Low-Code
Low-Code: A true transformation accelerator
Every company faces the same pain points:
Manual processes...
Create Your Own Business Apps with Microsoft Power Apps
In many companies, teams still juggle Excel sheets, Access databases, endless emails, and even outdated tools like Lotus Notes to manage daily...