Low-Code: A true transformation accelerator
Every company faces the same pain points:
- Manual processes that waste precious time
- Excel files circulating without control
- Customers waiting too long for answers
- Data that’s hard to exploit
What if these obstacles could be removed – without lengthy, costly development projects?
That’s the promise of low-code: empowering business teams to quickly create apps, automate repetitive tasks, and leverage data – while staying under IT governance.
Let’s explore 4 real-world scenarios where low-code, powered by the Microsoft Power Platform, makes a tangible difference.
Automating Internal Purchase Requests
In many organizations, purchase requests still rely on emails and Excel. The result? Slow processes, missed approvals, and data entry errors.
With Microsoft Power Platform:
- Employees submit requests via Microsoft Forms
- Data flows into a dedicated Power Apps
- Managers approve through Power Automate
- Buyers track status in real time
- Leadership gets reliable insights in Power BI
Impact:
- Before: 20 minutes per request (manual entry + chasing approvals)
- After: 5 minutes per request
- 75% time saved, 90% fewer errors, full traceability
A faster, more transparent, and far less time-consuming process.
Digitizing Mission Orders & Securing Data
Julien, a financial controller, used to manage mission orders in a shared Excel file. The issues? Duplicates, lost files, endless consolidation.
With a Power App:
- Entries are made directly on PC or mobile
- Data syncs with Dynamics 365 Finance & Operations
- Missions trigger automatically and remain secure in the ERP
Impact:
- Before: 2 hours/day consolidating and correcting files
- After: 20 minutes/day
- +1h40 saved daily per controller, secure and auditable data
More reliability, fewer risks, and real relief for finance teams.
Enhancing Customer Experience with an Intelligent Chatbot
Sophie, a B2B customer, wants to check product availability. Previously, she had to call customer service – like hundreds of others every day.
Now:
- She interacts with a chatbot built in Copilot Studio, integrated into the existing portal
- The bot pulls answers from Dynamics 365 knowledge base
- If needed, it creates a ticket via Power Automate and routes it to the right agent
Impact:
- Before: 80% of customers called for simple requests
- After: 60% of those handled by the chatbot
- Response time cut by 3, +25% customer satisfaction, agents freed for complex cases
Customers get faster service, and support teams focus on high-value tasks.
Unlocking Legacy Data with Power BI
Marc, an industrial director, still relies on an old IBM iSeries (AS/400) ERP. Every month-end, his teams spend 3 days extracting and reworking data in Excel to produce KPIs.
With Power BI:
- Data connects directly to dashboards
- KPIs like scrap rate, production cadence, and unit costs are available in real time
- Managers access insights on PC or mobile
Impact:
- Before: 3 days to consolidate reports
- After: Instant reporting
- 90% time saved, faster decisions, improved agility
Low-code doesn’t just power modern apps – it gives legacy systems a second life.
What’s Next?
These four examples prove that low-code is more than a trend – it’s a concrete lever for productivity and innovation:
- For business teams: more autonomy, fewer repetitive tasks
- For IT: controlled governance and reinforced security
- For the company: measurable gains from day one
Ready to test your own low-code scenario? Start with a simple process and launch a pilot.
At Prodware, we guide companies through every step – from first use cases to building a sustainable Center of Excellence. Let’s talk about your next move.
