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Membership marketing and engagement best practices | The why, the what, the when and the how
As with all customers, members of organizations and associations expect personalized content that is relevant to them, at the right time.The first...
Growing your member community in a changing world
It’s safe to say that organizations that are built on people – communities – are at the heart of any impact of...
What’s New in Microsoft Dynamics 365 Marketing
I have been talking a lot about Dynamics 365 Marketing for about two years. I was able to see the evolution of the product...
What’s New in Microsoft Dynamics 365 Customer Service
I was really curious about the new Microsoft Dynamics 365 release especially for Customer Service.
Why? Because as an...
What’s New in Microsoft Dynamics 365 Field Service
Field Service has evolved a lot since it joined the Customer Engagement family of Microsoft 5 years ago. In this new release I tested...
What’s New in Microsoft Dynamics 365 Sales
This month, some of you were waiting for the Apple Keynote… for my part I was waiting for the Dynamics 365:...
Reaching new understandings | Can you hear the voice of the customer?
“How did we do today?” …Then what?
The rate of digital innovation is surfacing new ways to gain...
Must Read
Discover Microsoft Fabric: Turn Your Data into Powerful Decisions
Data is everywhere… but not always easy to use
Today, your data lives in business applications, databases, files, reports,...
Before AI, Fix Your Data: Why “AI-Ready” Starts with a Solid Foundation
Artificial Intelligence is everywhere – promising smarter decisions, faster processes, and competitive advantage. But here’s the truth most organizations overlook: AI doesn’t start with algorithms. It starts with data....
The European AI Act: Heavy Sanctions and New Obligations for Businesses
This article was written by Nicolas D’Andrea, Cybersecurity Team Leader at Prodware.
Since 1 August 2024, the AI Act...
Prodware Group Accelerates Internal AI Adoption for More Than 1,000 Professionals with Microsoft
Originally published by Microsoft Press on December 2nd, 2025.
Under its Customer Zero strategy, the European technology consultancy achieved...
Discover the Latest Microsoft Fabric Innovations Unveiled at FabCon Europe
In today’s world, data is the engine driving innovation. Microsoft Fabric is emerging as the ultimate platform for managing, analyzing, and governing...