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What is the ITSM Maturity Curve and how does it help you plan your strategy as an IT Service Provider?
For IT Service companies looking for a technology platform to help them manage the service they provide to customers, like any change...
Let’s stay together | Renewal best practices in membership organizations
In our recent articles on best practice in Membership management, we’ve looked at how to better engage, communicate and add value to...
Strengthen member affinity through deeper understanding | How 360 insight helps membership organizations grow
Affinity is the glue that binds membership together, whether it’s a shared interest or a common goal. From this start point, organizations...
4 ways to improve member engagement in your service provision
Customer service for member organizations is not just about sending renewal notices but about ensuring members remain engaged, aware and happy with...
Membership marketing and engagement best practices | The why, the what, the when and the how
As with all customers, members of organizations and associations expect personalized content that is relevant to them, at the right time.The first...
Growing your member community in a changing world
It’s safe to say that organizations that are built on people – communities – are at the heart of any impact of...
Must Read
Tips to Create Personalized Sales Experiences with Dynamics 365 Sales
What if you could receive a sales pitch that speaks directly to your needs, interests, and past interactions?. Won’t you feel valued,...
How to Use Customer Insights to Enhance Marketing Strategies
Imagine knowing exactly what your customers want before they do—understanding their needs, preferences, and behaviors so well that you can craft marketing...
Why use Power Automate
Cloud computing and software suites like Microsoft Office 365 have transformed how businesses and organizations manage their operations. Office 365 offers a...
Protect Enterprise Solutions with Microsoft Power Platform Security Features
Today, hreats are multiplying, ranging from malware attacks to advanced phishing attempts. At the same time, Artificial Intelligence (AI) has become a...
Low-Code: The Future of Software Development in Business
Not long ago, businesses relied exclusively on IT experts to write the code necessary for the proper functioning of their websites and...