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The Role of AI in Modernizing ERP Systems 

Enterprise Resource Planning (ERP) solutions, once static and inflexible, are now being transformed by artificial intelligence to become dynamic powerhouses of efficiency...

AI-Powered CRM: Transforming Customer Experience and Engagement 

The journey of integrating artificial intelligence into CRM (customer relationship management) systems, also known as AI CRM, unfolds through a variety of...

Machine Learning in CRM: A Game Changer for Modern Businesses? 

Customer expectations today are sky-rocketing. That's why the integration of machine learning in CRM (Customer Relationship Management) systems is a game-changer for...

AI in CRM: Key Features for Business Growth in 2024 

AI in CRM is not just a trend; it's revolutionizing the way businesses interact with their customers, enhancing the personalization of customer...

CRM AI: Revolutionize Your Customer Approach with AI 

In a world where technological innovation constantly redefines the standards of customer interaction, the integration of artificial intelligence (AI) into customer relationship...

Building and Deploying Custom Plugins for Microsoft 365 with Copilot Studio 

Microsoft Copilot Studio is a versatile platform that allows developers to build custom AI assistants and plugins tailored to their specific needs....

Managing AI Lifecycle with Copilot Studio: From Development to Deployment  

Artificial intelligence is no longer just a buzzword—it's a game-changer for businesses of all sizes. If you're looking to harness the power...

Microsoft Copilot Studio Explained: What is it and How it Works 

Microsoft Copilot Studio, a powerful platform for building custom AI assistants, is revolutionizing the way companies interact with their customers and streamline...

Predictive Analytics: “Does Governing mean Anticipating?” 

OPINION. Anticipating, predicting, figuring out what the future has in store..., predictive analytics has always fascinated us human beings. By Alain Conrard,...

Customer Relationship: Emotion, Full Throttle

Thanks to, or because of technology, the world is in acceleration mode. A time where everything is more fast-paced, and where things...

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Monitoring and Telemetry in D365 Finance and Operations with Application Insights

By Sébastien Manjony, Technical Director at Prodware In this article, I will explain how to set up monitoring and...

AI in Dynamics 365 Supply Chain | Inventory Optimisation

AI in Dynamics 365 Supply Chain Management AI-powered inventory optimisation is revolutionising supply chain management by eliminating guesswork...

What is Dynamics 365 Finance and Operations? | ERP Explained

What is Dynamics 365 Finance and operations? Dynamics 365 Finance and Operations is Microsoft's comprehensive enterprise resource planning...

Upgrade from Dynamics AX to D365 | Benefits & Challenges

Upgrading from Microsoft dynamics AX to Dynamics 365 Upgrading from AX to Dynamics 365 (D365)...

Migrate from Dynamics AX to Dynamics 365 F&O

Migration from Dynamics 365 AX to Dynamics 365 F&O (Finance and Operations) Migrating from Dynamics AX to Dynamics...