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Innovation

Dimension improvements in Microsoft Dynamics 365 Business Central

Following on from my recent article that focused on Manufacturing feature improvements in Business Central, there are two interesting improvements in Wave...

No need to be a genius to innovate

This digital-ready world has opened up avenues in the different ways we tackle our jobs everyday and in the number of choices and decisions we...

A New Take on Innovation: Taking a responsible approach

Everybody has got something to say about Innovation. It is a topic that sparks much debate and rightly so because innovation is everybody’s...

How to Prevent Cyber crimes?

Awareness about cybercrime within organizations is still somewhat recent. Today, it is one of the fastest growing forms of crime worldwide. Cybercrime has become more professional, especially...

Growing your member community in a changing world

It’s safe to say that organizations that are built on people – communities – are at the heart of any impact of...

Imagining new frontiers

Like in all crises, the one we are going through compels us to reconsider many things. But the magnitude of this one,...

Experience: from expertise to emotions

The culture of innovation relies, in large part, on the positive appreciation of disruption and distortion.   With the fourth...

Back to the drawing board | The product development revolution

Consumer insight is an evolving theme within innovation and customer experience; it has become an essential part of ensuring organizations capture, understand...

What’s New in Microsoft Dynamics 365 Commerce

As you know, working with the Microsoft Dynamics 365 Commerce platform ensures your retail business benefits from continuous improvements with release waves, twice a...

Digital Transformation…and now what?

The starting pistol has been fired and the race is on…circling back to my previous post where I was happily, and rightly so, explaining...

Bringing Field Service into the Digital Age

All service organizations have one thing in common: They want to carry out repair orders and maintenance work in an efficient and...

Counting the cost | Why price sensitivity matters now and how to flex

It’s not new to reflect on the changes that digital platforms (and open access to them) have had for opening markets up...

Must Read

Improving Customer Service and Marketing with Power Platform 

Delivering exceptional customer service and executing effective marketing strategies are cornerstones of business success. However, organizations often struggle with fragmented systems, slow...

How Manufacturing Companies Can Use Power Automate to Optimize Production Processes 

The manufacturing industry is undergoing a rapid transformation. With growing competition and evolving customer demands, manufacturers must adopt tools that improve efficiency, minimize...

How Power Platform Enhances Procurement and Supply Chain Management 

Procurement and supply chain management play a critical role in driving operational efficiency and ensuring customer satisfaction. However, traditional processes in these...

Tips to Create Personalized Sales Experiences with Dynamics 365 Sales 

What if you could receive a sales pitch that speaks directly to your needs, interests, and past interactions?. Won’t you feel valued,...

How to Use Customer Insights to Enhance Marketing Strategies 

Imagine knowing exactly what your customers want before they do—understanding their needs, preferences, and behaviors so well that you can craft marketing...