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Sochi Grand Prix 2021 – or how agility, communication and experience cuts through chaos and challenges
In such an ultra-competitive sport as Formula 1 racing, every win matters. Much prestige is on offer (not to mention financial rewards)...
What is the ITSM Maturity Curve and how does it help you plan your strategy as an IT Service Provider?
For IT Service companies looking for a technology platform to help them manage the service they provide to customers, like any change...
Being on time for growth: trust your CIO, the new “Station Master”
Some sociologists predict that we are headed for an economic boom in the next decade, a period where growth rhymes with confidence seeing a rapid...
Cybercrime, the “Wild Wild West 4.0”
OPINION. Digital Transformation affects all industries and with it the nature of criminal activity. By Alain Conrard, President of the Commission on Digital Strategies of the...
Logistics: the fine linchpin of the Pharmaceutical Industry
Digital Transformation is not only about technology…
It is also and above all a question of development expertise for industry-specific solution. As...
Data Insights for Transformation
From more than a year now, companies have been facing challenging and complex times in a world full of uncertainties. Managers have had to deal with their daily responsibilities in...
Cyber-virus: that other threatening Pandemic
The rollout of an internal cyber security program is both a political and human project especially since 2021 saw a real surge in...
The 4Ds: a new business model for tomorrow
Diversity, Decentralization, Destination, and Deontology...A new organizational model based on these 4 pillars that are setting the stage for the company of the future...
Why...
Reindustrializing, relocating…the path to political innovation?
OPINION. Talking about « reindustrializing » and « relocating » is often akin to wishful thinking and is fantasy-like i.e. like going back to a previous status quo. Is it even possible? And if so, is it something we really...
Let’s stay together | Renewal best practices in membership organizations
In our recent articles on best practice in Membership management, we’ve looked at how to better engage, communicate and add value to...
Dimension improvements in Microsoft Dynamics 365 Business Central
Following on from my recent article that focused on Manufacturing feature improvements in Business Central, there are two interesting improvements in Wave...
Strengthen member affinity through deeper understanding | How 360 insight helps membership organizations grow
Affinity is the glue that binds membership together, whether it’s a shared interest or a common goal. From this start point, organizations...
Must Read
How to enhance CRM implementation with a Customer Experience (CX) approach
How is Customer Experience management different to CRM?
Customer Relationship Management is a known practice that...
Ecology & Innovation: the Present is already the Past
At first glance, you’d think that Innovation and Ecology are worlds apart: one is an industry while the other relates to nature....
Cybersecurity – a Company’s Immune System
An immune system protects one’s body from outside invaders. In a way we can consider that a company is a “body.” Having been...
Data shake-up call: wake up and smell the “value”
The emergence of a new generation of data management and analytics tools enables organizations to uncover, predict and measure the impact of...
“Corporate Culture,”…did you say culture?
"Today's fast-paced digitally driven environment, the unprecedented context of these past two years, and the challenges facing companies when it comes to...