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Being on time for growth: trust your CIO, the new “Station Master”
Some sociologists predict that we are headed for an economic boom in the next decade, a period where growth rhymes with confidence seeing a rapid...
Cybercrime, the “Wild Wild West 4.0”
OPINION. Digital Transformation affects all industries and with it the nature of criminal activity. By Alain Conrard, President of the Commission on Digital Strategies of the...
Understanding & overcoming the new breadth of IT systems
While the digital transformation of companies, accelerated by the pandemic, continues to grow at a rapid pace, and with the ubiquitousness of new technologies such as artificial intelligence, blockchain or...
How to Prevent Cyber crimes?
Awareness about cybercrime within organizations is still somewhat recent. Today, it is one of the fastest growing forms of crime worldwide. Cybercrime has become more professional, especially...
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How to enhance CRM implementation with a Customer Experience (CX) approach
How is Customer Experience management different to CRM?
Customer Relationship Management is a known practice that...
Ecology & Innovation: the Present is already the Past
At first glance, you’d think that Innovation and Ecology are worlds apart: one is an industry while the other relates to nature....
Cybersecurity – a Company’s Immune System
An immune system protects one’s body from outside invaders. In a way we can consider that a company is a “body.” Having been...
Data shake-up call: wake up and smell the “value”
The emergence of a new generation of data management and analytics tools enables organizations to uncover, predict and measure the impact of...
“Corporate Culture,”…did you say culture?
"Today's fast-paced digitally driven environment, the unprecedented context of these past two years, and the challenges facing companies when it comes to...