The most popular...
How Power Platform improves Customer Service and Marketing
Delivering exceptional customer service and executing effective marketing strategies are cornerstones of business success. However, organizations often struggle with fragmented systems, slow...
Power Automate in Manufacturing: Streamline Production Processes with Automation
The manufacturing industry is undergoing a rapid transformation. With growing competition and evolving customer demands, manufacturers must adopt tools that improve efficiency, minimize...
How Power Platform Enhances Procurement and Supply Chain Management
Procurement and supply chain management play a critical role in driving operational efficiency and ensuring customer satisfaction. However, traditional processes in these...
Tips to Create Personalized Sales Experiences with Dynamics 365 Sales
What if you could receive a sales pitch that speaks directly to your needs, interests, and past interactions?. Won’t you feel valued,...
How to Use Customer Insights to Enhance Marketing Strategies
Imagine knowing exactly what your customers want before they do—understanding their needs, preferences, and behaviors so well that you can craft marketing...
Why use Power Automate
Cloud computing and software suites like Microsoft Office 365 have transformed how businesses and organizations manage their operations. Office 365 offers a...
Trending Now
Sectors
The Theory of Attraction Applied to Hiring
For a long time, hiring was essentially about filling vacant positions, regardless of the values of the job applicants. This idea that...
How semi-process manufacturing can start to embrace Industry 4.0 by focussing on processes and structure
In their recent study, according to Gartner, 74% of manufacturers that believe smart manufacturing will increase competitiveness are redesigning their manufacturing organizations....
Cybersecurity: a two-legged Practice
Anything of value always attracts criminals. The fact that criminals are attracted to certain businesses shows that that business activity is highly...
Who Wants to Kill IT?
Has IT become obsolete? Marc Lestienne, Deputy Chief Information Officer at Prodware, dares ask the question, or should he…he may have some things...
Predictive Analytics: “Does Governing mean Anticipating?”
OPINION. Anticipating, predicting, figuring out what the future has in store..., predictive analytics has always fascinated us human beings. By Alain Conrard,...
Innovation
Ecology & Innovation: the Present is already the Past
At first glance, you’d think that Innovation and Ecology are worlds apart: one is an industry while the other relates to nature....
Customer Experience: when markets change organizations from within
"One must listen if one wishes to be listened to," wrote the French moralist François de La Rochefoucauld, a reminder that is...
Low Code, Power Steering your Business Forward
Often enough, low-code is thought of as a kind of "low-cost" software code. And yet, it is a software development approach that...
Ecology & Innovation: the Present is already the Past
At first glance, you’d think that Innovation and Ecology are worlds apart: one is an industry while the other relates to nature....
Using CX to tap into new markets
Opinion piece: How do you ensure that Customer Experience (CX) gets across all levels of the organization? How do you make sure that...
Microsoft Ecosystem
Tips to Create Personalized Sales Experiences with Dynamics 365 Sales
What if you could receive a sales pitch that speaks directly to your needs, interests, and past interactions?. Won’t you feel valued,...
How to Use Customer Insights to Enhance Marketing Strategies
Imagine knowing exactly what your customers want before they do—understanding their needs, preferences, and behaviors so well that you can craft marketing...
Power BI for Data Analytics: : A Powerful Data Analysis Tool
Power BI is a data visualization and business intelligence tool developed by Microsoft that enables users to create interactive reports and dashboards...
What’s hot: New features in Microsoft Dynamics 365 Business Central 2022 Wave 1
As with every Spring, in April, Microsoft introduced a new major release of Business Central: aka Business Central 2022 wave 1 (or...
What’s hot in Microsoft Dynamics 365 Finance and Supply Chain Management apps | Vendor Invoice OCR functionality
Dematerialization (and going paperless) is a strategic subject for all companies, to increase speed, accuracy and to reduce the materials needed to...
HR
“Corporate Culture,”…did you say culture?
"Today's fast-paced digitally driven environment, the unprecedented context of these past two years, and the challenges facing companies when it comes to...
The Theory of Attraction Applied to Hiring
For a long time, hiring was essentially about filling vacant positions, regardless of the values of the job applicants. This idea that...
Are We Working Toward an Emotion-based Workplace?
Column: The pandemic and the changes at the workplace that came with it clearly underscore the need for a new kind of business...
Customer Experience
Developing a Customer Experience Strategy: Best Practices
Customer experience has become one of the most important factors for a company’s success. It serves as a powerful tool for attracting...
The Power of Emotion in Customer Experience: Building Lasting Relationships
When we think about customer experience, we often focus on practical aspects like product or service quality, delivery speed, or price. While...
Customer Experience: Definition and Challenges
What is Customer Experience?
Customer experience (CX) refers to the entirety of interactions between a customer and a company,...
How to enhance CRM implementation with a Customer Experience (CX) approach
How is Customer Experience management different to CRM?
Customer Relationship Management is a known practice that...
Customer Experience: when markets change organizations from within
"One must listen if one wishes to be listened to," wrote the French moralist François de La Rochefoucauld, a reminder that is...
ERP
Improving Data Security in AI-Enhanced ERP Solutions
Ever wondered how companies keep their data safe while using cutting-edge tech? Well, let's talk about data security in ERP systems that...
Why do SMBs need AI-Powered ERP
AI-powered enterprise resource planning (ERP) software is not just for large corporations anymore. It's becoming increasingly accessible and essential for smaller enterprises...
ERP Finance Optimization: How AI is Changing Financial Management
Artificial Intelligence is shaking things up in the world of ERP finance. From streamlining budgeting processes to revolutionizing financial management, it is...
The Role of AI in Modernizing ERP Systems
Enterprise Resource Planning (ERP) solutions, once static and inflexible, are now being transformed by artificial intelligence to become dynamic powerhouses of efficiency...
What’s hot: New features in Microsoft Dynamics 365 Business Central 2022 Wave 1
As with every Spring, in April, Microsoft introduced a new major release of Business Central: aka Business Central 2022 wave 1 (or...