Home Innovation
Innovation
Digital Transformation…and now what?
The starting pistol has been fired and the race is on…circling back to my previous post where I was happily, and rightly so, explaining...
Bringing Field Service into the Digital Age
All service organizations have one thing in common: They want to carry out repair orders and maintenance work in an efficient and...
Counting the cost | Why price sensitivity matters now and how to flex
It’s not new to reflect on the changes that digital platforms (and open access to them) have had for opening markets up...
Prodware introduces Cemantica: A CX-ready solution
Prodware, the leading digital transformation partner for businesses, presents Cemantica, a CX-ready startup providing a unique Customer Experience solution. Cemantica's CX platform...
Must Read
How to enhance CRM implementation with a Customer Experience (CX) approach
How is Customer Experience management different to CRM?
Customer Relationship Management is a known practice that...
Ecology & Innovation: the Present is already the Past
At first glance, you’d think that Innovation and Ecology are worlds apart: one is an industry while the other relates to nature....
Cybersecurity – a Company’s Immune System
An immune system protects one’s body from outside invaders. In a way we can consider that a company is a “body.” Having been...
Data shake-up call: wake up and smell the “value”
The emergence of a new generation of data management and analytics tools enables organizations to uncover, predict and measure the impact of...
“Corporate Culture,”…did you say culture?
"Today's fast-paced digitally driven environment, the unprecedented context of these past two years, and the challenges facing companies when it comes to...